Terms & Conditions

Terms and conditions are subject to change without notice. We recommend clients check our website for updated information before placing your order.

All orders will not begin processing until artwork, invoices and an order form filled out are approved and payment terms are followed.

Boykins Custom can provide custom art services. Turnaround time on custom design is determined by complexity. Most designs will be completed in 3-5 days. More complex designs can take up to two weeks.

Once you accept our estimate/quote it will be converted into an invoice. Your invoice will provide you with the details of your order. We accept vemno or cash app.

Once artwork fee is processed, a mockup will be created per the above "Custom Art Services". Mockups must be signed or approved via email before your order will begin process.

Most apparel orders are completed in 3-4 weeks from customer payment and design mockup approval. This does not include holidays, days in transit or custom art time. All production time frames are estimates and never guaranteed. Boykins Custom will not be held responsible for any uncontrollable delays.

Change orders are generally not accepted once an order is approved. Ex: A day after you place your order you decide you would like to change designs, garment colors, garment quantities or garment sizes. In the event management accepts your change order, your scheduled due date will also change and you may incur extra charges. These charges may include but are not limited to shipping, art, embroidery digitizing and general processing.

Cancellations of approved orders will be subject to any fees incurred in processing your order. Rush orders may not be canceled. All cancellations must be made by written request and approved by management. There is no guarantee that an order can be cancelled.

All orders are final and cannot be returned.

Defective or misprinted items may be returned for a full replacement within 48 hours from receiving them. Ex: Customers garment has a stain from garment factory on it. This does not include defective or misprinted items supplied by customers. All exchanges must be approved by management.